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 Author Steve Peschka  Views 841 View Original Article

// One of the original goals I always had for Office365Mon was the hope that at some point it should be able to monitor enough outages to qualify me for a refund on my Office 365 monthly charges.  For those of you who aren’t familiar, Office 365 has a guaranteed uptime service level agreement (SLA) of 99.9%.  When the availability is less than that you are entitled to a refund.  The exact amount of the refund varies based on how long your service was unavailable, among ot…
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