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It’s an online service, so it’s inevitable that at some point you will experience a service error in Office 365. Nobody promised 100% uptime, did they? Microsoft has spent a tremendous amount of time and resources to build up trust in the cloud. In fact, the best way to get a clear picture of the strides Microsoft has gone through to build confidence in the Office 365 platform you only need to browse through the many case studies, customer scenarios, and service-level agreements outlined in …
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