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 Author Paul Beck  Views 1084 View Original Article

Problem: Intermittent requests are not returning the pdf/word documents. Most requests are working and occasionally 1 request doesn't work. Every 4th request tries to get the pdf to display on Office Web Apps for a few minutes without any error message and then stops trying and displays the message "Sorry, Word Web App can't open this ... document because the service is busy."I have 4 OWA/WCA servers on a stretched farm being used by SP2013 etc.Initial Hypothesis: Originally I thought it was …
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