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 Author Robert Bogue  Views 369 View Original Article

The first quote from the book in my notes is, “Anyone who has spent time in an organization knows that dysfunctional behavior abounds. Conflict is frequently avoided or pushed underground rather than dealt with openly.” This is the heart of why I knew I needed to read Chris Argyris’ book, Organizational Traps: Leadership, Culture, and Organizational Design. I knew of his work through other authors, including Peter Singe’s The Fifth Discipline, Jeff Conklin’s Dialogu…
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