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 Author Joris Peolmans  Views 1077 View Original Article

In March 2015, Microsoft announced the acquisition of Mojo Surveys – a customer feedback solution which was built solely for Microsoft Dynamics CRM (both online and on-premise).  This product was re-engineered and rebranded to Voice of the Customer (VoC). VoC was initially made available in preview in January 2016 – Preview feature: Voice of the Customer surveys and became generally available in the December 2016 release (VoC solution version 8.3.x and higher). At the moment VoC is only ava…
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