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In the latest edition of Harvard Business Review (Jan-Feb 2017) there is a short article that caught my attention: “Algorithms: People Like the Illusion of Control” that is based on research from Chicago Booth and UPenn Wharton (Dietvorst, Simmons, and Massey, Overcoming Algorithm Aversion: People Will Use Imperfect Algorithms If They Can (Even Slightly) Modify Them, April 2016). As the article states, the premise of the research is that even with the rise in machine learning and artificial in…
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