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 Author Wendy Neal  Views 1112 View Original Article

The user experience for employees in today’s digital workplace is very app-centric. An organization may use Outlook for their emails, Office 365 for sharing and collaborating on documents, Salesforce as a sales and customer relationship management tool, and ZenDesk for help desk tickets. Currently this equates to one app for each service, causing users to log in to separate, disparate systems in order to perform their work. Their activities can span across these multiple apps. For example,…
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